Our service standards
Our service standards are there to let you know what you can expect from us.
- Allocations Service Standard
- Anti-social behaviour (ASB) and Hate Crime Service Standard
- Caretaking Service Standard (High rise buildings)
- Caretaking Service Standard (Victoria Centre flats)
- Customer Service Standard
- Domestic Abuse Service Standard
- New home Service Standard
- Rents Service Standard
- Repairs and Maintenance Service Standard
- Resident Influence and Involvement Service Standard
- Retirement Living Service Standard
- Tenancy and Estate Management Service Standard
Please contact us if you'd like to know more.
