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Caretaker service

Caretaker service

If you live in a block of flats, you’ll have a caretaker service in your block.

Caretakers look after things like entrance halls, lifts, stairs, parking areas and bin rooms.

Voluntary inspectors carry out inspections in all our blocks every three months. They look at:

  • Parking areas
  • Grassed areas
  • Entrance halls and foyers
  • Lifts, stairs and stairwells
  • Floors
  • Internal walls
  • Chute rooms and bin rooms
  • Internal glazing
  • Light fittings

After each inspection, a block gets a star rating. These ratings are displayed in your block.

We’re always looking for new volunteers to join our team of inspectors. If you’d like to get involved, please email us, call us on 0115 746 9284 or text INVOLVE to 80800 followed by your message and we'll call you back.