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Community Trigger

Community Trigger

The Community Trigger allows victims of anti-social behaviour (ASB) to request a multi-agency review of their case once certain criteria is met.

It gives victims and communities the right to request a review of their case and brings agencies together to take a joined up, problem solving approach to find a solution.

Who can request a review?

The review can be requested by the victim or another person acting on their behalf – like a family member, MP or councillor. To be able to request a community trigger, a single ASB incident must have been reported three times or more within the last six months.

For more information about how to request a Community Trigger click here

They’re designed to make sure local organisations work together to sort out a complaint – but they’re not a replacement for organisations’, like NCH’s, own complaints procedure.

Reporting ASB to us   

If you haven't reported the incident of ASB more than 3 times in the last six months, contact your housing office or email us.