The Community Trigger allows victims of anti-social behaviour (ASB) to request a multi-agency review of their case once certain criteria is met.
It gives victims and communities the right to request a review of their case and brings agencies together to take a joined up, problem solving approach to find a solution.
Who can request a review?
The review can be requested by the victim or another person acting on their behalf – like a family member, MP or councillor. To be able to request a community trigger, a single ASB incident must have been reported three times or more within the last six months.
For more information about how to request a Community Trigger click here.
They’re designed to make sure local organisations work together to sort out a complaint – but they’re not a replacement for organisations’, like NCH’s, own complaints procedure.
Reporting ASB to us
If you haven't reported the incident of ASB more than 3 times in the last six months, contact your housing office or email us.