If you’re having difficulties managing your money, please don't ignore the problem – it won't go away. The longer you leave it, the worse it’ll get.
Don't borrow more money to pay off your debts – ignore the bright, friendly TV ads that offer loans; they usually have astronomical interest rates that mean you’re paying back twice, three times or even four times what you borrowed in the first place.
It’s scary, but write down your income and your expenditure, so you know exactly what you’re dealing with.
Get in touch with everyone you owe money to, and tell them that you’re having trouble as soon as possible. They’re always more willing to help if you show that you’re being responsible and dealing with the issue by telling them before things get worse.
Prioritise your debts. Rent, water, gas and electricity should come first.
If you’re coming to the end of a contract with a supplier, cancel it or negotiate a cheaper package - for example, replace Sky with Freeview.
Going to County Court doesn’t make you a criminal. Always attend court hearings if you’re summonsed - take a copy of your income and expenditure with you.
Always keep copies of any letters or forms you send or receive.
We can help
Our Tenancy Sustainment Team is here to help you manage your money and work out a budget if you’re having difficulties.
The team will come and see you at home, if that’s easiest for you - please call 0115 915 4920 to make an appointment. They’ll make arrangement with you so you can pay your rent arrears off in instalments. They’ll also explain about court proceedings, about other benefits you may be entitled to, and can help you work out your budget and manage your money.