Ways to avoid getting frozen and burst pipes:
- Make sure you know where your stop tap is, and check regularly that it turns
- Turn all your taps off fully
- Keep heating on low all the time rather than having it on high and turning it on and off
- Make sure that your radiators are on the frost setting in rooms you don't use, rather than being turned off
- Make sure that rooms that don’t have radiators aren’t allowed to get really cold.
- Turn off your mains water if you’re going to be away from home for more than a couple of days.
If a water pipe freezes, turn off the water at the main stop tap and let pipes thaw out naturally – don’t try to thaw them by using a hair drier or blow lamp. Don’t use boiling water either - with metal pipes in particular, the ice in them can expand and crack them.
If a water pipe bursts, turn off the water at the main stop tap, put a bowl under the leak, switch off your central heating or immersion, turn on all the taps to drain the system (this can take about 15 minutes), then, when they’ve run dry, turn them off.
If any electrics get wet, don’t touch them.
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