Creating homes and places where people want to live

Respect - it works both ways

18 August 2021

We respect you, and we always try to do our best for you – but we expect the same in return.

We won’t tolerate abusive behaviour such as:

  • threats or aggression
  • derogatory remarks
  • personal verbal abuse
  • inflammatory statements or offensive language
  • remarks of a racial, sexual or discriminatory nature
  • being named on social media, or having pictures of them shared.

Remember, our staff are people, just like you.

Of course we're always happy to talk to you if you have any comments or concerns. Our tenants are at the heart of all we do, and involving you is a key commitment in our Tenants’ Charter.

Find out how to contact us here.