Creating homes and places where people want to live

First five-star estate!

We want all of our estates to be great places to live – focussing on what tenants have told us are their priorities. 

Our five-star estate inspections, led by our tenant ACE Inspectors is helping us to achieve this. So we’re delighted that the Lenton Sands, Willoughby Street, Penn Avenue and Abbey Bridge has been our first estate area to be awarded five-star status by our ACE Inspectors. Plus another five estates* are just a couple of marks away from reaching five-star level.

Estates are rated out of five stars in a number of categories. This includes the tidiness of gardens and hedges, pathways, communal areas, garage sites and parking areas, the state of repair of fencing railings and external signage, the amount of litter or evidence of fly-tipping, issues such as dog fouling and the external state or repair of homes. From that score, an overall rating is awarded to the estate.

Where issues are found, the ACE Inspectors report these back to us, so we can address these concerns so that the estate improves and it scores a higher rating when it’s next inspected.

It’s only by working together that we can make these improvements. Our tenant ACE Inspectors, many of whom are also Street and Block Champions, play a vital role in helping us to improve. But we need more!

To find out more about becoming an ACE Inspector or a Street and Block Champion contact our Tenant and Leaseholder Involvement Team by email, calling 0115 746 9100 or take a look at the involvement section of our website..


*Fernwood and Wollaton Vale, Sherwood and Carrington, Lenton Abbey, Beechdale Bungalows and Rodwell Close, Heathfield and New Basford