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NCH helps Nottingham residents get over £1million they are owed

NCH helps Nottingham residents get over £1million they are owed

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10 April 2019

Nottingham City Homes (NCH) has helped to get over £1.3million for disabled residents by helping them get the benefits they are entitled to.  

NCH has been actively contacting residents with a known disability, and helping them to understand the system to make sure they get all the financial support they are entitled to.

They have so far helped over 500 people who receive Disability Living Allowance or Personal Independence Payments to see if they were eligible for the Severe Disability Premium (SDP) or any bedroom tax exemptions (such as if they needed a carer or a disabled couple unable to share a bedroom due to disability) or if their partners were eligible for carer’s allowance.

Over £1.3million in unclaimed benefits is now going to residents, thanks to the help of NCH. In some cases people have received life changing amounts of up to £40,000.

SDP is backdated to when entitlement started, meaning in some cases it could be a decade or more, while carer’s allowance has a three month backdate and they are both worth an extra £64 each per week for residents, which can make a real different to people’s lives.

Barry, who lives in the city, receives disability benefits as he has rheumatoid arthritis and struggles to walk. NCH supported him to get thousands of pounds in unpaid benefits and increase his ongoing weekly payments.

He said: “I didn’t know what I was entitled to, but NCH supported and helped me and they have done all the hard work for me. I didn’t believe them when they told me what I was owed and what I would get extra a week – it’s been life changing.

“I’m regularly in hospital and I’ve had numerous operations, so this has helped me tremendously to get out and about. I can now afford taxis to hospital and I don’t have to worry about money. Before this, I would have been frightened to put my heating on because I was watching the pennies and watching my bills. Now I don’t worry, I eat better, I sleep more and this money has improved my life so much. I can’t thank NCH enough.”

Nick Murphy, Chief Executive, said: “As far as I know, we are the first housing provider in the country to reach out to our disabled residents with practical help so they could access this financial support from the Government. They were always entitled to it, but unaware of the support available because the system is overwhelmingly complex. It’s important our residents have enough to live on and can still afford to pay their rent.  We have also been able to make sure that our most vulnerable tenants are getting all the support they need and they have the adaptations to help them live independently and with dignity.

“SDP isn’t just for NCH tenants. Anyone who claims Disability Living Allowance or Personal Independence Payments should check to see if they are eligible for the Severe Disability Premium (SDP)

“But we think there are more NCH resident out there who could be owed money; if we have sent you a letter then I would encourage you to get in touch with us. If you are an NCH residents contact us on Moneymatters@nottinghamcityhomes.org.uk or call 0115 9154920”