Creating homes and places where people want to live

Coronavirus and independent living communities

We have older and more vulnerable people in our independent living communities across Nottingham. Our priority since the start of this crisis has been to keep them safe and well, in line with the latest government advice.

We want to make sure everyone is looked after, especially the most vulnerable. We’ve written to all our independent living residents about the special measures that we’ve put in place. We’ve also changed cleaning routines to pay extra attention to areas of high use and touch.

Home visits
Independent Living Coordinators will contact residents before a visit to make sure residents have no symptoms and are happy to receive them. All staff have been provided with appropriate PPE and will maintain social distancing. We ask all residents to support us by wearing face coverings, maintaining social distancing and where possible making sure there is adequate ventilation.

All communal areas are now fully open to residents but we continue to highly recommend appropriate social distancing, wearing face coverings and maintaining good ventilation. Some planned activities are being re-introduced and managed safety in line with government guidelines

In line with current government guidelines, visitors to residents homes are permitted. Some of our residents are vulnerable, so we do ask that you wear a face-covering when passing through shared corridors and when in lifts.

Our staff will be available on the phone during normal office hours. Please use the mobile number you have for your Independent Living Coordinator.

You can still report emergency repairs on 0115 915 2222, and you can still call Nottingham on Call 24/7 in an emergency.

Health advice
The most up to date information health advice is on the NHS website. If you’re not online, please speak to your independent living staff when they call you, or call them if you have a question.