Creating homes and places where people want to live

Coronavirus help and advice

Government restrictions 

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms. 

You can spread the virus even if you don’t have symptoms. We strongly advise that you continue to follow the guidelines around staying home, staying safe and protecting the NHS, to limit the risk of spreading the disease. 

For the latest official guidance on coronavirus:


What we are doing

We‘ve set up a task force to manage the impact of Coronavirus on staff and residents, and to make sure that our response as an organisation is in accordance with national policy and government and NHS guidelines.

We’ve altered our cleaning priorities in our independent living communities and high-rise blocks to concentrate on areas touched most regularly, such communal doors and lift buttons. However everyone needs to take sensible precautions and wash their hands frequently.

We are currently delivering essential services only to minimise contact and keep as many people as possible safe and well. This means that we are prioritising emergency repairs only. To find out more, visit our repairs page

We know that some of you are waiting for non-urgent repairs. We are working on plans to gradually start services up again when we can do this safely. Until then we really appreciate your patience and support. Thank you for bearing with us.

If you think you may have coronavirus

Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. 

If you think you have the virus, or you're self-isolating, either voluntarily or on medical advice, please call us on 0115 915 2222 to let us know.