Creating homes and places where people want to live

Coronavirus help and advice

Response to the Prime Minister’s announcement, Sunday 10 May

On Sunday 10 May, Prime Minister Boris Johnson announced some limited changes to the guidelines around coronavirus. We are now taking time to look at what this means for our services and the way we deliver them.

To protect the NHS and frontline workers, we strongly advise that you continue to follow the guidelines around staying home, staying safe and protecting the NHS, to limit the risk of spreading the disease.

This week, you’ll receive a letter from us, explaining our current position. Please check back here and on our social media pages for the latest information on any changes to services.  

We are looking forward to the day we can begin bringing all our services back to normal. Until then, thank you for being understanding about what we can deliver at the moment, and for bearing with us.


For the latest official guidance on coronavirus:

We‘ve set up a task force to manage the impact of Coronavirus on staff and residents, and to make sure that our response as an organisation is in accordance with national policy and government and NHS guidelines.

We’ve altered our cleaning priorities in our independent living communities and high-rise blocks to concentrate on areas touched most regularly, such communal doors and lift buttons. However everyone needs to take sensible precautions and wash their hands frequently.

We're also prioritising emergency repairs only. To find out more, visit our repairs page.

Stay at home - Protect the NHS - Save lives

  • only go outside for food, health reasons or work (but only if you cannot work from home)
  • if you go out, stay two metres (6ft) away from other people at all times
  • wash your hands as soon as you get home
  • do not meet others, even friends or family.

You can spread the virus even if you don’t have symptoms.

If you think you may have coronavirus

Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. 

If you think you have the virus, or you're self-isolating, either voluntarily or on medical advice, please call us on 0115 915 2222 to let us know.