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Look at where and how to pay your rent. You can download your direct debit form here, pay online with a credit or debit card on our secure 24-hour payment service, or you can call for free on 0800 052 0173 at any time.
We take an uncompromising stance on ASB so that our tenants and residents can enjoy peace and quiet in their own home and feel safe and secure in the area they live.

 All employers with 250 or more employees are required by law to publish an annual gender pay gap report showing the pay gap between their male and female employees. Read ours here.


To help you find what you are looking for we have listed all of the pages on our website here.

We collect, hold and process a considerable amount of information, including personal information, to allow us to deliver our services. 

Visit our FAQs page to find out answers to the most popular questions we get asked - questions about homelessness, ending your tenancy, keeping pets, bulky waste collections, contents insurance and much, much more. 
We’d love you to get involved in what we do – you’ll have fun, make new discoveries, meet new people and help to make things better for you and for everyone else.
Our tenants and leaseholders get our newsletter, NCH News, four times a year. You can read the latest copy here. You can also read our latest media releases, and our 10 x 10 series, all about the achievements of our first 10 years.

We aim to make this website accessible by everyone as easily as possible. Find out more here.

Modern day slavery statement

We recognise the responsibility that we share, along with our suppliers, towards the Modern Slavery Act 2015. Find out more here.